At The Limited® Company Clothing, we respect your privacy and are committed to protecting it. This privacy policy explains how we collect, use, and protect your personal information when you visit our website and make purchases.
What Information We Collect
We collect both personal and non-personal information from you when you visit our website, make purchases, interact with us on social media, contact customer service, or otherwise engage with us.
Personal Information
Personal information is data that can be used to identify you specifically. The personal information we may collect includes:
- Contact data: Such as your name, mailing address, email address, and phone number when you create an account, make purchases, contact us, or sign up for our mailing list.
- Payment information: Such as your payment card number, security code, and billing address when you make purchases. This is securely processed by our payment processor.
- Account information: Such as your username, password, and order history when you create an account with us.
- Profile information: Such as your username, profile photo, gender, birthday, and other demographic information you provide in your user account.
- Marketing preferences: Such as your consent to receive marketing communications from us and partner companies.
- Social media information: Such as your social media username and profile information when you interact with us on social platforms.
- Survey information: Such as information you volunteer through customer satisfaction surveys.
Non-Personal Information
Non-personal information refers to data that cannot identify you specifically. The non-personal data we may collect includes:
- Device information: Such as your IP address, operating system, browser type and language, access times, and referring website addresses.
- Usage information: Such as pages visited, links clicked, files downloaded, and other actions taken on our website.
- Location information: General location data from your IP address or more precise location if you consent to share it through mobile devices.
- Analytics information: How long you visited our site, which pages you looked at, and other aggregated website analytics data.
How We Use Your Information
We use your personal and non-personal information in the following ways:
- Process your orders and manage your account.
- Provide customer service and respond to your requests.
- Send you important account information, such as order confirmations and notices.
- Send you marketing communications that you have consented to receive.
- Personalize your experience on our website by presenting products and offers tailored to you.
- Improve our products, site experience, and marketing efforts.
- Detect and prevent fraud, spam, abuse, security risks, and other harmful activity.
- Analyze traffic to our website and improve its functionality.
- Allow you to participate in contests,sweepstakes, promotions, and surveys.
- Comply with legal obligations related to security, fraud, record-keeping, and legal processes.
How We Share Your Information
We will never sell your personal information to third parties without your explicit consent. The scenarios in which we may need to share your personal or non-personal data include:
- Service providers: We may share your information with service providers that perform services on our behalf, such as payment processors, shipping companies, marketing providers, and other business services. These partners are bound by strict confidentiality agreements limiting their use of your data.
- Business transfers: If we are acquired by another company or divest part of our business, your data may be part of the transferred assets.
- Legal compliance: We may be required to disclose your information to comply with laws and lawful government requests, such as court orders, national security requirements, and other legal processes.
Data Protection And Security
We utilize industry-standard security safeguards to protect your data from unauthorized access, disclosure, alteration, or destruction. Such safeguards include encrypted data transmission, strict access controls, network firewalls, and physical security of our servers.
While we strive to protect your information, no data security measures can guarantee 100% security. You play an important role in protecting your information by maintaining the secrecy of your account credentials. Please notify us immediately if you believe your account has been compromised.
Your Data Rights And Choices
You have the following rights and choices regarding how we handle your personal data:
- Opt out of marketing: You may opt out of receiving promotional emails from us by following the unsubscribe link in any marketing email. You may continue receiving important operational emails regarding your account.
- Access your data: You may submit a written request to access the personal data we hold about you.
- Amend your data: If you believe your personal data is inaccurate or incomplete, you may submit a request for amendment. Where appropriate, we will correct or update your information.
- Delete your data: You may submit a request for deletion of your personal data. We will comply whenever possible under relevant data protection laws.
- Object to processing: You may ask us to stop processing your personal data, and we will do so where we have no overriding legitimate grounds for continued processing.
- Port your data: You may ask us to port your personal data to you or another provider. Where possible, we will provide your data in a commonly used, machine-readable format.
- Complain: You have the right to lodge a complaint about how we handle your personal data with your local supervisory authority.
To exercise any of these rights, please contact our privacy team at [email protected]. We may request proof of identity to verify your request. For account data requests, please log in to your user account to access or amend your information if possible.
Retention of Personal Data
We retain personal data for the length of time required to fulfill our business purposes, conduct audits, comply with laws, resolve disputes, enforce our agreements, and as otherwise required by applicable regulations.
Account information is kept until you close your account. Order history may be maintained for longer. Marketing data is kept until you opt out. Other personal data we no longer need is safely destroyed.
Children’s Privacy
Our website is meant for adults. We do not knowingly collect personal data from children under 18 without parental consent. If you are a parent or guardian and believe your child has provided us with information without your consent, please contact us at [email protected], and we will promptly delete their information.
International Data Transfers
We are headquartered in the United States. Any personal data you provide is stored and processed in the U.S. and other countries where our operations and service providers are located. If you live in a jurisdiction with data protection laws, you have the right to object to the transfer, processing, and storage of your personal data outside of your country.
Changes To This Privacy Policy
We may update our privacy policy from time to time. All changes will be posted here, so please check back periodically. Your continued use of our website and services after a change is implemented constitutes your acceptance of the revised privacy policy.
How To Contact Us
If you have any questions about this privacy policy or your personal information, please contact our privacy team:
Email: [email protected]
Phone: (800) 555-0199
Address: The Limited® Company Clothing
12345 Fashion Lane
New York, NY 10001
United States
Thank you for taking the time to understand our privacy practices at The Limited® Company Clothing. We value your business and trust. Enjoy shopping!